Operations
Data Center Automation
Today's data center automation sits in the middle of a series of trends including multi-cloud, public cloud, hardware-as-a-service models and the need to automate for agility.
Simply put, data centers are headed to autopilot in a hurry.
Gartner predicts that by 2025, 60% of organizations will use infrastructure automation tools to deploy compute.
According to IDC, 75% of Global 2000 IT organizations will adopt automated operations practices by 2025 to support demand.
Those estimates may be conservative. Why? The burden of data center automation has shifted to vendors instead of customers.
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Mainframe and Server Automation management for Speed and Performance
Through intelligent automation, industry expertise and data insights, our services help you to build smart operations that deliver superior outcomes.
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Our client requirements and environments are vastly different, that is why our services and coverage are are extremely flexible.
We offer custom tiered services based on your requirements. PENVAL's services can range from in-hours all the way to 24X7 help and guidance.
Each set of services are structured around your target response times. Technical and Helpdesk services are delivered to you on-site, via telephone support or remote VPN based on your needs.
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Our coverage and support services may include:
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Standard Office In Hours
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Online Support Options
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2nd and 3rd Line Technical Support
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Mainframe and Linux Emergency Onsite Support
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Workaround Provision
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Problem Escalation to Fault Resolution
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Rapid access to our Mainframe, Linux and open systems Experts.
Driving your Cloud Journey
Many organizations struggle with inflexible cloud strategies, simplistic modernization approaches, immature cloud-native practices, and governance, security, management and operational models not designed for the cloud age.
Multi-cloud and hybrid cloud environments often have evolved organically, and so, have not been properly structured and implemented.
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Depending where you are at in your journey, living cloud strategies need to adapt to constantly changing business realities and demands a smart and thoughtful modernization approach encompassing foundations, data and core systems strategic cloud designs.
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We help you choose the best path for your new or existing transformation, and work with you every step of the way in close collaboration to deploy new technology and help you succeed.
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Mainframe Modernization
Mainframe modernization is a critical effort in the evolution of technology in many organizations. Staying relevant in today's fast pace world is crucial to keep up with the competition.
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PENVAL can be your trusted partner in maintaining your Mainframe current and also assist in your cloud journey. We can help integrating your system into a broader hybrid cloud strategy.
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We use a wide spectrum of IBM and third-party technology solutions to deliver the best outcome for your mainframe modernization initiatives. Modernizing requires a certain knowledge of technical relationships between platforms, networks, endpoints, data, applications.
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Our team can provide services to deliver a mainframe modernization strategy assessment, a technical roadmap and options for legacy modernization. We have 30+ years of unique skills in z/OS, z/VM, Linux, CICS, IMS, DB2, COBOL, Java (just to name a few), and third party tools.
Mainframe Technical Support and Systems Programming
PENVAL's capabilities enable you to upgrade, check, monitor, improve, secure and operate your essential IBM Z infrastructure more effectively.
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Our flexible resourcing options, interim and contract positions, mainframe migration projects and system programming support skills and services, includes the following : - Leading-edge zCloud capabilities - z/OS - z/OSMF - WLM - USS - TCP/IP, VTAM, SNA Lu6.2 - RACF - Linux on IBM Z, Red Hat, SUSE - Control-M - Tivoli Workload Scheduler - DFSMSsms - DFSMShsm - DFSMSrmm, - CICS/TS - Websphere MQ - IMS - DB2 - COBOLvX/6, Java, etc. - Highly responsive 24/7 remote incident support
Third-Party Technical Support - Management, Performance, Diagnostic Tools, etc...
PENVAL's cross industry experience in Banking, Insurance, Government and Utility sectors has given us access to a broad range of ISV vendor products and allowed our skills to grow over decades of working with them. Our Version Upgrade / Swapout services range from;
Sample of a few supported third-party vendors and their products ASPG: - MegaCryption (PGP) - . . . etc BMC: - Database Advisor - Image Copy Plus - Extended Buffer Manager - Load & Unload Plus/EP - Seconday Index Utility - Maxm Reorganize for IMS - Pointer CHecker Plus - . . . etc CA (Broadcom): - Sysview - Allocate - CA-7 - Endevor - JCLCHECK - Optimizer - TopSecret - OPSMVS - Vantage - VTAPE - . . . etc Candle/Sterling (IBM): - Omegamon (all components) - Connect Enterprise (C:E,/NDM) - Connect Direct (C:D/NDM) - Gentran (EDI) - . . . etc Compuware (BMC): - AA/CICS - AA/TSO/Batch (CWBDCAS) - File-Aid MVS - File-Aid IMS - ISPW - OSAA-COBOL, SPF, IMS - XPED TSO/CICS/IMS - XPED/Xchange - . . . etc Chicago Soft: - Quickref - . . . etc
Additional supported third-party vendors and their products. EMC/Softworks: - VSAM/Assist - Mainframe Enabler (+SNAP) Newera: - Image Focus - ... Rocket Software: - SYSChane - Backup and Recovery Manager - Catalog Recovery Plus - FastAudit - HSM Reporter/Manager - ... SAS: - AF - Graph - ETS - MXG - ... SEA: - PDSFAST SYNCSORT (Precisely): - Syncsort Optimization Trident Services: - OSEM - Exit Manager
Staff Augmentation
Our staff augmentation services is primarily targeted to help our clients with staff shortages, sudden lost of staff due to resignation, illness or retirement. This service is intended for those times a team member leaves and it takes too long to find a suitable replacement or a new project lands on your plate and it takes to long to recruit and find the resource with the proper skills.
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We can hit the floor running with day-to-day, business as usual type of work or specific project based skills. Regardless of your needs, our experts can help with new or existing workload and cross train your staff by mentoring and providing the proper documentation so you can have peace of mind and continue building your in-house teams.
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Staff Augmentation balances the business need to continue operating as normal while mitigating the risk of resource shortage unpredictability. We can help you benefit from the following:
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- Ability to deliver your business requirements on time
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Guarantee skilled augmentation resources available to start work against an agreed SLA
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With reduction of internal administration - no need to recruit for every role
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Reduction in operational and project risk
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Cost effective staff and project management
Managed Services
PENVAL's managed services approach is flexible and unique in that we can work with your team to implement a hybrid approach or a full outsourced scenario. We act as an extension of your organization to manage today's increasingly complex environment of technology, processes, systems and software.
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We strive to enhance the user experience, optimize operations, reduce costs, and embed security and data privacy everyday. In our managed services partnerships, we also help connect front- and back-end systems and processes to speed innovative products and services to market, across all touch-points.
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Our clients benefit from our our outcome-based approach, which includes delivery of pre-defined results, predictable pricing, significant short-term and long-term cost savings, enhanced customer satisfaction, increased innovation and operational excellence, with higher quality, faster time-to-market for your products and services, and reduced risks.